Legal
Refunds & Cancellation
Last updated: 19 July 2026
1. Try before you pay
Every account starts on the Free plan — 5 published posts and 3 AI images, no card required. We'd rather you test the whole product first than ask for a refund later.
2. Cancelling
Paid plans are charged one month at a time — there's no auto-debit mandate and no contract. You cancel simply by not renewing; your plan keeps working until the end of the month you paid for, then drops to Free. Nothing you've created is deleted when that happens.
3. When we refund
Within 7 days of payment, we'll refund in full if you've used less than 20% of that cycle's post and image allowance — just tell us why, so we can fix it.
Any time, we refund in full for a duplicate or accidental double charge, a charge after you cancelled, or a sustained outage on our side that stopped you publishing for more than 72 hours.
4. What we can't refund
• Cycles already substantially used (over 20% of the allowance) · • a channel being suspended, restricted or rate-limited by the platform itself · • dissatisfaction with AI-generated wording or images, which you review before publishing · • an unused plan you simply forgot to cancel, beyond the 7-day window.
Partial-month pro-rata refunds aren't offered, since plans are already billed month to month.
5. How to request one
Email [email protected] or use the contact form with your registered email and the Razorpay payment ID. We acknowledge within 24–48 hours and decide within 3 working days.
Approved refunds go back to the original payment method through Razorpay, and typically land in 5–7 working days depending on your bank.
Questions about this page? Contact us, email [email protected], or DM @risescribe on X or Instagram. We reply within 24–48 hours.